Welcome To Dispute Resolution Center of Tri-Cities

Eviction Resolution Program
PLEASE NOTE: The Dispute Resolution Center of Tri-Cities, serving all of Benton and Franklin Counties, will begin offering the Eviction Resolution Program services sometime in August 2021. You can call us between the hours of 8:00 am and 5:00 pm Monday through Thursday, and from 8:00 am until 12:30 pm on Friday. Please be patient. If our lines are busy leave a message or call back. We will get back to you. No one, landlords or tenants, who are in need of this program will be left out because we are too busy. It is just a matter of time before we get to your case. We want to help everyone, and we will do so in as efficient a manner as possible. Please read the information below, and then call us if you have questions.
With nearly 1 million people out of work in Washington State due to the Covid-19 pandemic, many tenants are unable to pay rent, and landlords are not receiving payments. In anticipation of a wave of eviction cases overwhelming Washington State Courts, the Eviction Resolution Pilot Program (ERPP)  was created with the passage of SB 5160.  This program will be available across the state. 

 The goal of SB 5160 and ERPP is to find ways to make landlords whole, keep tenants in their homes, and avoid a flood of Unlawful Detainer cases in the courts. Our role will be to help you find financial assistance and legal advice, and to develop agreed upon repayment plans for back rent owed. The new law requires that you attempt to resolve unpaid rent issues through the DRC, housing assistance organizations and free legal services before an Unlawful Detainer case can be filed with the courts. The Federal and State governments have funded this program so that such assistance will be free of charge to landlords and tenants.

Our ERPP Specialists will be able to tell you where to go for financial assistance, and where to go to find free legal advice. They will also help you negotiate repayment plans over the phone, or schedule you to meet with our mediators to work out a plan. Agreed upon repayment plans will be put in writing, and are legal and binding.  Due to grant funding all services provided under the ERPP are free of charge.


The Dispute Resolution Center of Tri-Cities offers professional mediation services to Benton and Franklin Counties, assisting those in conflict to reach mutually acceptable agreements. The DRC of Tri-Cities also provides facilitation, education and training to individuals, businesses and organizations to enhance the skills necessary for managing and resolving conflict.  We have successfully mediated over 2300 cases. As a private not-for-profit organization, the DRC of Tri-Cities receives funding from a variety of sources, allowing charges for services to be much less than private mediators. Our purpose is to provide high quality, low cost professional mediation and training services to the community. We believe that communication is the key to getting conflicts resolved!

DIVORCING? You do not need to wait for the courts to open to move ahead. Negotiate the terms of the divorce in mediation at the DRC, fill out the paperwork (available online), and have the Court Facilitator go over your documents with you. Then, wait for the 90 day waiting period to expire and file final papers. Call us ay 509-783-3325.

(For your convenience, we now have Paypal. Just click on Contact Us-Payments)

Resources– For help with a low cost divorce, click HERE